Last updated on July 20, 2023
www.delagekempen.be (hereinafter "we," "us," or "our") is committed to protecting your privacy and respecting your personal data. In this privacy statement, we explain what personal information we collect, how we use and protect it, and what rights you have regarding your data.
1. Collected Personal Information
We may collect personal information from you when you visit our website, register for our services, contact us, or participate in surveys or promotions. The personal information collected may include your name, contact details, email address, postal address, payment information, and other relevant information.
2. Use of Personal Information
We use your personal information for various purposes, including:
- Processing your orders and delivering the products or services you request.
- Providing customer service and support.
- Sending relevant information about our products, services, and promotions in which you may have shown interest.
- Improving our website, products, and services based on feedback and analysis.
- Complying with legal obligations and protecting our rights and property.
3. Sharing of Personal Information
We will not sell, rent, or trade your personal information to third parties without your express consent. However, we may share your information with certain third-party service providers who help us conduct our business, such as shipping, payment processing, and marketing support. These third-party service providers have access only to the personal information needed to perform their duties and are obligated to maintain the confidentiality of your information.
4. Retention of Personal Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law. When your data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.
5. Security of Personal Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. We strive to keep your data secure and take appropriate precautions to ensure its confidentiality.
6. Your Rights
You have the right to request access to your personal information we have collected, to correct, update, or delete it if it is inaccurate or no longer relevant. You can also object to the use of your personal data for direct marketing purposes. To exercise your rights, please contact us using the contact details below.
7. Changes to the Privacy Statement
We reserve the right to update this privacy statement at any time. Any changes will be posted on this page, along with the revision date. We encourage you to check this page periodically to stay informed of any changes to our privacy policy.
8. Contact details
If you have any questions, comments or requests regarding this privacy statement, please contact us at:
Caretrade VOF
Marsveldplein 5
1050 Brussels
info@delagekempen.be
We appreciate the trust you place in us by entrusting us with your personal information, and we will do everything we can to protect and respect your privacy.